Shipping policy
At NATURIX, we are committed to delivering your orders safely and on time with trusted shipping services.
Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Estimated delivery times may vary depending on your location:
- Standard Shipping: 3–7 business days
- Remote Areas: 5–10 business days
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment confirmation.
Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS so you can monitor your delivery status.
Delays
While we aim for timely delivery, unexpected delays due to weather, courier issues, or high order volumes may occasionally occur.
Incorrect Address
Please ensure your shipping information is accurate. NATURIX is not responsible for delays or failed deliveries caused by incorrect addresses provided during checkout.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and product.